Regulations & Compliance

We operate under the highest standards of regulatory compliance and transparency

Commitment to Compliance

Your safety and trust are our priority

At Cambios Camel, we are committed to strict compliance with all applicable laws and regulations governing foreign currency exchange services. We operate under licenses granted by the relevant regulatory authorities and maintain the highest standards of integrity and transparency.

Our regulatory framework is designed to protect our clients, prevent illicit activities and ensure the security of all transactions carried out through our platform.

Requirements & Regulations

Dear client, please remember that for every transaction you must present your identity document and provide the following information.

Natural Person:

  • Domicile / Location address.
  • Phone number.
  • Economic activity / Occupation / Trade or position.
  • Email address.
  • Whether you qualify as a PEP (Politically Exposed Person).
  • Origin and destination of the funds used in the transaction.

Legal entities must also present:

  • RUT (Tax Registration Certificate).
  • Certificate of Existence and Legal Representation.
  • Photocopy of the legal representative's identity document.
  • Special power of attorney if acting on behalf of the company's legal representative.
  • Share composition certificate (applies to S.A.S or S.A. type companies).

Exchange Obligations

CAMBIOS CAMEL discloses to its users and clients the following information regarding the exchange obligations and responsibilities inherent to the professional buying and selling of foreign currencies. (Res. 0210 of May 8, 2025 by DIAN, R.E. 01 of 2018 and CE DCIP 83 of the JDBR and subsequent amendments):

  • Carry out all foreign currency purchase and sale transactions through the authorized windows and agency approved by DIAN, using the authorized payment methods.
  • Require and retain an exchange declaration for each purchase and sale transaction, which must include the identification of the declarant, the beneficiary of the transaction, and any other details required by the Banco de la República.
  • A Customer Due Diligence (CDD) process must be carried out by collecting and permanently maintaining updated information on beneficiaries and declarants.
  • Pay in cash or using payment instruments for transactions above USD 10,000 and complete the forms adopted by the company, documenting each transaction with supporting evidence.
  • To verify the identity of a legal entity, documents must be requested that fully identify the company and its ultimate beneficial owners.
  • To identify and verify the identity of a natural person, the original identity document must be requested for inspection — whether it is an identity card, national ID, foreign ID or card, passport, or PPT. A copy of the identity document must be retained for the legally required period as proof of the exchange transaction. This applies only to purchase and sale transactions equal to or greater than one thousand US dollars (USD 1,000) or the equivalent in other currencies.
  • If the declarant acts on behalf of or as a representative of a third-party beneficiary, the power of attorney, authorization, or mandate under which they act must be required, along with a copy of the principal's or ultimate beneficiary's identification document.
  • For Politically Exposed Persons (PEPs) and natural persons — whether beneficiaries or declarants — from countries classified by FATF as high-risk or non-cooperative, enhanced Customer Due Diligence shall be applied.
  • Provide information and cooperation as required by the competent authorities within their jurisdiction.
  • Comply with the commercial and tax obligations arising from their status as traders.
  • Notify in writing of any change or modification that arises or affects the information provided to obtain the DIAN authorization.
  • Process and submit to DIAN the information on all foreign currency purchase and sale transactions.
  • Display a copy of the respective authorization and the DIAN institutional poster in a visible location within the premises.
  • Comply with all obligations arising from the implementation of SARLAFT-FPADM.
  • Have a designated compliance officer.
  • Comply with the reporting obligation for transactions and STRs (Suspicious Transaction Reports) to the UIAF.
  • Maintain the operational, administrative, financial and technical capacity required for conducting exchange operations.
  • Comply with all other obligations specified in the foreign exchange regime.